COUNTY OF SANTA BARBARA PROGRAMS AND SERVICES OFFERED IN-PERSON AND ONLINE BEGINNING JUNE 16, 2021

The State of California Blueprint for a Safer Economy restrictions end June 15, 2021, however Cal/OSHA workplace safety guidelines remain in effect requiring masking and safe distancing. Until more people are vaccinated against COVID-19, to ensure the safety of our employees and the public, masking and safe distancing within County facilities is required.

As of June 16, 2021, please see below for details on how to access County programs and services or visit the department websites linked below.



Click on a department name for details

Public service counters in Santa Barbara, Santa Maria, Buellton and Carpinteria offices reopen to the public on June 16. Appointments are encouraged. Please call the offices regarding permits, registrations and other necessary agriculture or weights & measures business. Upon receiving a call, staff will discuss various options on how to address needs with the goal of minimizing contact to help prevent the spread of COVID-19. Staff may utilize remote communication tools to provide as many essential services and documents electronically. A drop box is located at the front entrance of each office. Check the website for necessary forms and contact information.

The Auditor-Controller's Office is open. While service for walk-ins is available, the public may want to contact the office prior to visiting so that we can be better prepared to serve you. To contact the office, please call (805) 568-2100 or email auditor@co.santa-barbara.ca.us.

In-person services continue for crisis response and are available 24/7. All clinics remain open with clients having the option to schedule appointments via telehealth. The 24/7 Access Line at (888) 868-1649 is available for questions, crisis needs or linkage to alcohol and drug or mental health services.

The Santa Barbara County Board of Supervisor's meetings will resume in person public participation with normal capacity beginning Tuesday, July 13, 2021 with an option for virtual participation via Zoom. For vaccinated employees who provide verification of vaccination status via a vaccination card or self-attestation, face coverings are not required. For unvaccinated employees, a face covering is required. For members of the public, self- attestation of vaccination status will be in place upon entry to the building and face coverings are not required if fully vaccinated. Disposable facial coverings will be made available for the public when requested.

Our services are available online or over the telephone from 7 a.m. to 5 p.m., Monday through Friday; virtual interviews with a caseworker are available by appointment. Public service lobbies are open to the public from 7 a.m. to 5 p.m. Monday through Thursday for our customers who:

  • Need assistance with scheduling a virtual interview
  • Need to use a telephone or online services
  • Need to use self-service equipment, such as payment and computer KIOSKs
  • Are dropping off documents

Court hearings are being conducted virtually (using ZOOM) and all other services continue to be available electronically (e.g. direct inquiry via our Child Support Enforcement (CSE) computer system, fax, e-mail or by phone). Please check our website for contact information and other details.

  • Assessor- The Assessor will resume public counter operations in both our Santa Barbara and Santa Maria office locations effective June 16. In-person services will be available from 8 a.m. until 5 p.m. Monday-Friday. The County guidelines for service currently require masks and 6-foot social distancing, so capacity in our lobby areas is limited. For more information, please refer to the Assessor website or call (805) 568-2550 or (805) 346-8324.

  • ElectionsEffective June 16, until further notice the Elections Division will resume public counter operations by appointment only in our Santa Barbara Office at 4440-A Calle Real. In-person services will be available from 8 a.m. to 12 p.m. and 1 to 5 p.m. Monday-Friday, except holidays. The County guidelines for service currently require masks be worn and 6-foot social distancing protocols be followed. We have limited capacity in our lobby with outdoor line formation if needed. Please visit the Elections website or contact our office at (805) 568-2200 or 1-800-SBC-VOTE to schedule an appointment or for more details.

  • Recorder–The Clerk-Recorder has resumed counter operations to 8 a.m.-4:30 p.m. Monday-Friday. The County guidelines for service include face coverings and 6-foot distancing. For more information or special accommodations, please refer to the Clerk-Recorder websiteor send email to Clk-RecHelpDesk@co.santa-barbara.ca.usor call (805) 568-2250.

The Lompoc and Santa Barbara Veterans buildings are open. County day-use parks are open, including restrooms. Cachuma Lake and Jalama Beach are open for day-use and overnight camping. Group picnic and group camping sites are open, as are venues for special events and weddings. The County Courthouse Mural Room remains closed for weddings. Check www.sbparks.org for latest updates. The Housing and Community Development Division has an updated webpage for service providers on COVID-19 response at http://countyofsb.org/housing/homlessassistance/covid-19.sbc.

The County Executive Office is open to the public from 8 a.m.- 5 p.m. Monday-Friday beginning June 16. Appointments can be made for meetings by calling (805) 568-3400.

  • Clerk of the Board: The Clerk of the Board counter will open to the public on June 16. The public can submit claims, assessment appeals, and other documents in person beginning June 16, or via regular mail (with postmark). Appointments are not necessary but highly encouraged to guarantee staff availability. The office is open to the public from 8 a.m.- 5 p.m. Monday-Friday. However, the public counter will be closed on June 22 and July 13 while Board of Supervisors meetings are in session. You may contact the Clerk of the Board office located at 105 E. Anapamu Street, Room 407, Santa Barbara 93101 by calling (805) 568-2240; faxing (805) 568-2249, or e-mailing at sbcob@co.santa-barbara.ca.us

  • Risk Management: Appointments can be made with Risk Management staff by calling (805) 884-6860. General liability claims must be filed with the Clerk of the Board. Workers Compensation claims are submitted electronically.

As of June 16, our offices will be open to the public during normal business hours, with the exception of 12-1 p.m. when our offices are closed to the public. Staff will continue to implement and communicate the latest COVID-19 state and County guidance and protective measures. The public's health and safety is our number one priority. Please check the website for information.

All stations are fully staffed and ready to respond to all emergencies. Fire department headquarters is open to the public 8 a.m.–noon and 1-5 p.m. Monday-Friday. The Solvang Fire Prevention office is open by appointment only.

  • To contact headquarters staff, call (805) 681-5500 or go to About/Contact Us at www.SBCfire.comto submit a question.
  • To schedule an appointment with Solvang Fire Prevention, call (805) 686-5077.
  • Planning and Engineering, and Inspection Services: Virtual inspections will continue on large facilities. Fire Protection Certificates will continue to be reviewed remotely.
  • Engine company inspections resumed June 1 starting with defensible space inspections and to be followed by occupancy inspections in the fall.
  • Fire stations reopen the public on June 16.

First 5 Santa Barbara County operations are ongoing as usual. For information, please refer to the website.

The Human Resources building reception counter is open to the public. Alternately, please call (805) 568-2800 weekdays from 8-noon and 1-5 p.m., or visit the website at www.sbcountyhr.org. The Employees' University (EU) building will open fully for county business effective July 1.

Please refer to Community Services listed above.

The Department's public counters are open for appointments that can be scheduled for an in-person, virtual teleconference, or telephone meeting from 9 a.m. to noon, Monday-Friday. To schedule an appointment with the Zoning or Building counters, please use this appointment schedule link.  Please note that public access has been limited to appointments in order to comply with Cal/OSHA workplace safety protocols. The County continues to require physical distancing and use of masks based on Cal/OSHA's workplace COVID-19 safety protocols.

 

In addition, the Department's public counters will continue to provide ongoing services through electronic and digital platforms. The most efficient means of getting service from the public counters is through voicemail and email, or through our new appointment system. Responses to voicemails and email inquiries will be provided within one business day. Inquiries and electronic documents will be accepted at the phone numbers and email addresses below, and the public counter contact information is available on the website

The Department will continue to offer drop boxes at the entrances of both offices to allow for the pick-up and drop-off of basic items such as checks, site plan sets, applications, noticing placards, and issued permits.


Santa Barbara-South County
Zoning Counter: (805) 568-2090, front@countyofsb.org

Building Counter: (805) 568-3030, padbuild@countyofsb.org

 

Santa Maria-North County

Zoning Counter: (805) 934-6251, nocounte@countyofsb.org

Building Counter: (805) 934-6397, ncbuild@countyofsb.org


*Building electronic plans can be emailed to epc@countyofsb.org

Public Hearings:  The Department will continue to hold all public hearings (i.e., Planning Commissions, BARs, etc.) via zoom until further notice.  

The Probation Department is open to the public. Walk-in service without an appointment is available at all sites. Community service sign up is accepted.  For information on services and programming availability, contact staff at sbprobation@co.santa-barbara.ca.us.

The Public Defender's Office is servicing clients while following state and County guidelines that still require face coverings and physical distancingIf you have a question about your open pending criminal case, please contact your attorney by phone or email. If have you a question about a criminal matter but do not currently have an attorney, you may call our offices listed below:

Santa Barbara

(805) 568-3470 or pdsbmail@publicdefendersb.org

Santa Maria

(805) 346-7500 or pdsmmail@publicdefendersb.org

Santa Maria Juvenile

(805) 934-6944 or pdjvmail@publicdefendersb.org

Lompoc

(805) 737-7770 or pdlmmail@publicdefendersb.org

 

Check the website for updates as it relates to COVID-19. Our office will continue to communicate via telephone, e-mail, and video conferencing as events develop that affect one's criminal case. The Public Defender's Office remains committed to protecting and defending the rights of our clients.

Our Health Care Centers are open and offer the full complement of medical services. We continue to modify our COVID-19 safety measures ensuring we are keeping our patients, their families, our staff, and our communities healthy and safe as we move beyond the blueprint. We continue to encourage our patients to follow the critical precautions that we know to be effective:

  • Wear a mask when requested or required
  • Maintain a safe physical distance from others when their vaccination status is not known

Our ongoing safety measures at the Health Care Centers include:

  • Important COVID-related screening questions at check-in. Patients exhibiting COVID-19 symptoms will be routed appropriately in the clinic.
  • While we encourage face-to-face visits, telephone and video visits are available
  • Mask or face covering may continue to be required depending on current conditions and recommendations
  • Reconfigured facilities, including waiting areas, and pharmacies, to ensure safe environments that promote physical distancing

Health Care Centers (HCC) Main Office Contacts:

  • Carpinteria HCC (805) 560-1050
  • Franklin HCC/PATH (805) 568-2099
  • Lompoc HCC (805) 737-6400
  • Santa Barbara HCC (805) 681-5488
  • Santa Maria HCC/Good Samaritan (805) 346-7230

Emergency Medical Services:  (EMS) has shifted all services and meetings online. Check the "Certification" tab on the  EMS website for details.

Environmental Health Services: (EHS) Santa Barbara and Santa Maria offices are now open for public counter assistance from 8 a.m. - 11:30 a.m. (walk-ins welcome) and 1 p.m.- 4:30 p.m. (by appointment only), Monday-Friday, except legal holidays. For customer convenience, EHS will also accept plans and permit applications online or by email at  phdehsweb@sbcphd.org. Payments may be made via mail or by phone. All EHS service activities continue and staff are available for conducting inspections or complaint investigations during business hours (8 a.m. to 4:30 p.m. Monday – Friday). For questions during business hours or to make an appointment to meet with a specialist during afternoon public counter assistance hours, please call the Santa Barbara office at (805) 681-4900, or the Santa Maria office at (805) 346-8460. 

Office of Vital Records: The Office of Vital Records is  open to the public. Walk-in customers must go through a screening process as indicated by Health Care Center staff prior to entering the building. Customers will need to pay applicable fees and fill out an application to receive their requested documents.

Animal Services: Shelters are open and all services are available. We encourage the public to schedule appointments whenever possible, as well as access services online and by phone. Walk-ins are welcomed but may be subject to additional wait times depending on appointment schedule.

Services available by appointment include adoptions, owner surrenders, licensing, and microchipping.

No appointment is needed for stray animals or lost animal reunification with owners.

We are continuing to modify our processes to keep community members healthy and safe as we move beyond the blueprint. Presently, visitors to the shelter are still required to: 

  • Wear a mask
  • Observe 6 feet of physical distance between individuals

Phone services and appointment scheduling are available Monday-Friday from 9am-4:45pm and Saturday 10am-4pm:

  • Santa Barbara Animal Shelter (805) 681-5285
  • Santa Maria Animal Center (805) 934-6119
  • Lompoc Animal Shelter (805) 737-7755

Online Services & Information: sbcanimalservices.org

Medical Therapy Units: (MTUs) are open and scheduling in person appointments for clients. We will continue to screen families at check-in and mask or face covering may continue to be required depending on current conditions and recommendations. 

Women, Infants, and Children: (WIC) Main offices remain open for walk-in and breastfeeding assistance. To help -with social distancing, in-person appointments are not required. Please call 1-877-275-8805 or text SBWIC to 85511 for assistance.  

Santa Barbara County Public Works public counters are open during the following times. In accordance with CDC guidance, indoor public counters are limited to persons wearing masks. If practical, County staff will conduct business with those not wearing face coverings outside the building.

  • North County
    • North County Public Works Building - 620 W. Foster Road, Santa Maria, CA 93455
      • Public counters at this building include Administration, Flood Control Development Review, Laguna County Sanitation District, Transportation, and Road Permits.
      • Weekdays 8 a.m. – noon and 1 p.m. to 5 p.m.
  • South County
    • Administration – 123 E. Anapamu St, Santa Barbara, CA 93110
      • Weekdays 8 a.m. – noon and 1 p.m. to 5 p.m.
    • Road Permits – 4417 Cathedral Oaks Road, Santa Barbara, CA 93110
      • Walk-ins - 9 a.m. to noon. Appointments – 1 p.m. to 3:30 p.m. Indoor public counter is limited to one person in office at a time with a mask.
      • Road Permit applications and plans submission email pwrdpermit@cosbpw.net.
      • Road encroachment permit application - www.countyofsb.org/pwd/asset.c/218.
    • Flood Control Development Review - 130 E. Victoria St, Ste 200, Santa Barbara, CA 93101
      • Weekdays 9 a.m. to noon and 1 p.m. to 4 p.m.
    • Water Resources - 130 E. Victoria St, Ste 200, Santa Barbara, CA 93101
      • Weekdays 8 a.m. to noon and 1 p.m. to 5 p.m.
    • Surveyor – 123 E. Anapamu Street, 2nd floor lobby Suite 222, Santa Barbara, CA 93101
      • Weekdays from 9 a.m. to noon by appointment only
      • Contact surveyor staff at countysurveyor@cosbpw.net or (805)568-3020 to make an appointment
    • Resource Recovery and Waste Management – 130 E. Victoria St., Ste. 100, Santa Barbara, CA 93101
      • Weekdays 9 a.m. to noon and 1 p.m. to 5 p.m.
    • Community Hazardous Waste Collection Center – UC Santa Barbara, Environmental Health and Safety Building, Building 565, Mesa Road.
      • Saturday – 9 a.m. to 3 p.m.
      • Sunday – 11 a.m. to 3 p.m.

Emergency response will not change. The department is operational and staffed.

Open to the public from 8 a.m.-4 p.m. Monday-Friday with modifications. Services are available online or over the telephone. Lobbies to our buildings remain open. Clients are being informed to stay safe, save time, avoid the line. Clients who do not have access to a telephone or online services can enter the buildings to use the phones in the lobby that will connect them to reception staff to assist. If a client must be seen in person, staff will utilize face coverings and social distancing measures to prevent spread of the disease and protect our clients and staff. Documents can also be placed in orange drop boxes outside all offices. All online services are available.

The public counters are open. For information, please refer to the website.