Benefit Providers

Provider Type Phone / Website
 BenXcelPlatform to manage/register for benefits managed by Benefits Coordinators Corporation (BCC) 

www.BenXcel.net           1800-685-6100      customersupport@bccbenefitsolutions.com

 

Blue Shield Medical  

(855) 256-9404 
www.blueshieldca.com/csac

California State Disability Insurance (SDI)EDD Claim Filing(800) 480-3287 
https://www.edd.ca.gov/Disability/Disability_Insurance.htm
 CareCounsel 
– your first point of contact
Plan/Benefits Assistance(888) 227-3334 
www.carecounsel.com
Carrum Health Medical (888) 855-7806
www.carrum.me/cosb
Cobra CoverageBenefits Coordinators Corporation (BCC)(800) 685-6100 
https://benxcel.net
County Onsite Health Clinics https://countyofsb.org/hr/benefits-and-wellness/employee-on-site-health-clinics.sbc
Delta Care USA

DHMO/ Group #76825
Dental (800) 422-4234
www.deltadentalins.com/countyofsantabarbara
Delta Dental

DPPO / Group #16458
Dental (800) 765-6003
www.deltadentalins.com/countyofsantabarbara
Employee Assistance ProgramYou may not need assistance now, but if you or a household member needs help in the future, LifeMatters is always there. If you have any questions about this service. Contact 800.367.7474 www.mylifematters.com 
County code: COSB

The LifeMatters materials can be found by clicking on the following link: 
empathia.com/promos/current_complete_pacific.php

Remember to check out our upcoming employee and management webinars at 
www.mylifematters.com/my/webinars by signing in with your company password.

Employment Development Department Unemployment Insurance(800) 300-5616 
https://www.edd.ca.gov/Unemployment/default.htm
EMPOWERDeferred Compensation (800) 701-8255 
www.santabarbara457.com
Express Scripts 
For EPO/PPO plans
Pharmacy (800) 711-0917 
www.blueshieldca.com/csac
 Farmington 
– for ManhattanLife Whole Life Insurance
 (877) 290-3931 
https://plans.farmingtonco.com 
Username:csb01 Password:csb2012
Flex Spending AccountsBenefits Coordinators Corporation (BCC)(800) 685-6100 
https://benxcel.net
Kaiser Permanente Medical (800) 464-4000
www.kp.org
Paid Family LeaveEDD Claim Filing(877) 238-4373 
https://www.edd.ca.gov/disability/about_pfl.htm
Rx'N GoPharmacy 
(free generic maintenance mail order)
(888) 697-9646 
www.rxngo.com
SB County Employees Retirement System (805) 568-2940 
SBCERS
SISCODependent eligibility verification

(800) 457-4726 
ext 5076.

faxed to

(563) 587-6721 

eligibility.audit@siscobenefits.com

SoleraWellness - Lifestyle Health (877) 486-0141 
www.solera4me.com/eia
Sterling HSA AdministrationHealth Saving Account (800) 617-4729 
www.sterlinghsa.com
Teladoc Medical (888) 697-9646
vimeo.com/109917892
VOYA Reliastar Long Term Disability Insurance (LTD) (888) 305-0602
VOYA Accident or Critical Illness General Customer Service (877) 236-7564
www.voya.com
VOYA Accident Claim Center (for Claims) (855) 730-2902
VOYA Critical Illness Claims Center (888) 238-4840
VOYA Life Insurance Claims (888) 238-4840
VOYA Converted/Ported Coverage
(after employment termination)
(800) 955-7736
VSP Vision (800) 877-7195
www.vsp.com