Contact Us



Got questions about benefits?

Do you want to apply for benefits, send us verification documents for your application or case, or check your benefits status or EBT balance? Here's how.


To apply for benefits:

To apply for CalFresh, Medi-Cal, or CalWORKs benefits, visit MyBenefitsCalWIN , or call or visit us at the office nearest you. (Online application is not available for General Relief or In-Home Supportive Services.)


To submit documents:

To submit verification documents online or email your worker, use our secure Octopus  tool. (Or, drop off or mail in your documents to the office nearest you.)


To check on your benefits:

To check your benefits status or EBT balance, visit MyBenefitsCalWIN , or call our 24-hour automated information line at 1 (866) 404-4007.



Need to report abuse?

Is someone mistreating or neglecting a child, elderly person, or dependent adult? Here's how you can report it.

To report child abuse or neglect:

  • Call Child Welfare Services toll-free: 1 (800) 367-0166.
  • Mandated Reporters: follow up with form SS 8572

To report elder or dependent adult abuse or neglect:

  • Call Adult Protective Services toll-free: 1 (844) 751-6729 (Mon-Fri, 8:00am-4:30pm).
    • Mandated Reporters: ask for our fax number or mailing address while on the call, and follow up by faxing or mailing us your completed form SOC 341 (in English  or Spanish ). 
  • After business hours or on holidays, call Sheriff's Dispatch: (805) 692-5744.
    • Mandated Reporters: follow up with form SOC 341.
  • Or, report online 24/7 at ReportToAPS  (non-emergency only).
    • Mandated Reporters: SOC 341 not required when reporting online.
  • For abuse in skilled nursing/residential care facilities, call Long-Term Care Ombudsman: (805) 922-1236.
  • If anyone is in immediate danger of harm, call 911.

To report welfare fraud:

  • Call the District Attorney's fraud investigators:
    • Santa Barbara: (805) 568-2368
    • Santa Maria: (805) 346-7207
    • Lompoc: (805) 737-7838


Want to call or visit us?

Need to find the nearest DSS Office or partner location? You'll find them below.

DSS Offices:


Santa Barbara Main Office
234 Camino Del Remedio
Santa Barbara, CA 93110
Phone: (805) 681-4401
Fax: (805) 681-4402
Hours: Monday-Friday 8am-4pm 234 Camino Del Remedio Services Offered:
All
Lompoc Main Office
1100 W. Laurel Ave
Lompoc, CA 93436
Phone: (805) 737-7080
Fax: (805) 737-6047
Hours: Monday-Friday 8am-4pm 1100 W. Laurel Ave Services Offered:
All
Santa Maria Main Office
2125 S. Centerpointe Pkwy
Santa Maria, CA 93455
Phone: (805) 346-7135
Fax: (805) 346-7196
Hours: Monday-Friday 8am-4pm 2125 S. Centerpointe Pkwy. Services Offered:
CalFresh, Medi-Cal, General Relief, Children's Services, Workforce Investment Board, and State Appeals
Santa Maria Self-Sufficiency Services
1444 S. Broadway
Santa Maria, CA 93454
Phone: (805) 614-1300
Fax: (805) 614-1529
Hours: Monday-Friday 8am-4pm 1444 S. Broadway Services Offered:
CalWORKs, Workforce Investment Board, America's Job Centers of California One-Stop, Workforce Investment & Opportunity Act, and State Appeals
Santa Maria Adult & Children's Services
304 W. Carmen Lane
Santa Maria, CA 93458
Phone: (805) 346-7135
Hours: Monday-Friday 8am-4pm 304 W. Carmen Lane Services Offered:
Services Offered:Adult Services, In-Home Care Network, Foster Care/Adoption Services

Workforce Resource Centers:


Santa Maria
1410 S. Broadway
Phone: (805) 614-1550
Hours: Monday-Friday 8am-5pm 1410 S. Broadway
Santa Barbara
130 E. Ortega Street
Phone: (805) 568-1296
Hours: Monday-Friday 8am-5pm  130 E. Ortega Street

Outstation Sites:

Can't get to our office? DSS holds office hours at various sites in the community ("outstations"). Check below to see when we'll be in your neighborhood. (Note: schedule and locations are subject to change without notice):


Santa Ynez Valley People Helping People
545 N. Alisal Road, Suite #102
Solvang, CA 93463
Hours: Every other Tuesday
9am-12pm 545 N. Alisal Road, Suite 102 Services Offered:CalFresh, CalWORKs, General Relief, Medi-Cal
For more information, call the DSS Lompoc office at(805) 737-7080.
Santa Maria Marian Hospital
1400 E. Church Street
Santa Maria, CA 93454
Hours: Every Monday 9am-12pm
and every Thursday 1pm-4pm 1400 E. Church Street Services Offered:CalFresh, CalWORKs, General Relief, Medi-Cal
For more information, call the DSS Santa Maria office at (805) 346-7135.
Carpinteria Family Resource Center
5241 Eighth Street
Carpinteria, CA 93013
Hours: Every Tuesday 9am-3pm 5241 Eighth Street Services Offered:CalFresh, CalWORKs, General Relief, Medi-Cal
For more information, call the DSS Santa Barbara office at (805) 681-4401.
Franklin Service Center
1111 E. Mason Street, Room 12
Santa Barbara, CA 93013
Hours: Every Wednesday 9am-2pm 1111 E. Mason Street Services Offered:CalFresh, CalWORKs, General Relief, Medi-Cal
For more information, call the DSS Santa Barbara office at (805) 681-4401.
PATH/Casa Esperanza
816 Cacique St.
Santa Barbara, CA 93013
Hours: Every Wednesday 9:30am-11am 816 Cacique Street Services Offered:CalFresh, CalWORKs, General Relief, Medi-Cal
For more information, call the DSS Santa Barbara office at (805) 681-4401.
Cuyama Valley Family Resource Center
4689 Highway 166, Unit B
New Cuyama, CA 93254
Monday-Friday 9am-4pm
Hours may vary
Call for an appointment:
(661) 766-2369    4689 Highway 166, Unit B Services Offered:CalFresh, Medi-Cal
The Family Resource Center is in the left side of the Cuyama Library building.
If using Google Maps, enter the address as 60 Newsome St.

Community partners:

Many of our community partners accept applications for DSS programs. See  this list  for more information.