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CLOSING NOTICE DUE TO THE PROCLAMATION OF A STATE EMERGENCY DUE TO COVID-19 VIRUS
In line with Governor Newsom's Stay at Home Order and in an effort to slow the spread of COVID-19, the Child Support Department HAS CLOSED the public service counters at the Santa Barbara and Santa Maria locations until further notice. The Department continues providing public service during this time. As such, we require customers to conduct their business with the Department through electronic inquiry (e.g. direct inquiry via our Child Support Enforcement (CSE) computer system, fax, e-mail) or by phone.
The Department continues providing public service during this time. As such, we require customers to conduct their business with the Department through electronic inquiry (e.g. direct inquiry via our Child Support Enforcement (CSE) computer system, fax, e-mail) or by phone.
Submit documents electronically via FAX at 1-805 346-7492, or encrypted email by typing [SECURE] in the subject line.
Direct Online Inquiry: https://www.cse.gov/CustomerConnect/login
Phone: Santa Barbara Office 1-805-568-2451
Santa Maria Office 1-805-346-1409 and 1-805-346-1408
Please leave a detailed message with your name, case number or participant identification number and a Child Support Specialist will return your call.
General Customer Service Phone: 1-866-901-3212
Call Center hours: Monday to Friday 8 AM to 5 PM
TO MAKE YOUR CHILD SUPPORT PAYMENT CLICK HERE.
Please protect yourself by following precautions such as:
IF YOU ARE SICK, PLEASE STAY HOME
Wash your hands often with soap and water for at least 20 seconds.
Avoid touching your eyes, nose, and mouth.
Clean frequently touched surfaces and objects.
Minimize close contacts like shaking hands or hugging
AVISO ESTA OFICINA ESTA CERRADA DE ACUERDO CON LA PROCLAMACION DE ESTADO DE EMERGENCIA DEBIDO AL COVID-19 VIRUS
De acuerdo con el decreto del Governador Newson que ordena quedarse en casa en un esfuerzo por detener la propagación del COVID-19, el Departamento de Manutención de Menores ha CERRADO la recepción en las oficinas ubicadas en Santa Barbara y Santa Maria, hasta nuevo aviso. El Departamento continua con sus servicios durante este tiempo. Para lo cual, requerimos que la comunicación se realice a través de medios electrónicos por ejemplo directamente vía internet en el sitio de Child Support Services y el sistema CSE, por fax, email, o por teléfono.
Envíe documentos por fax al (805) 346-7492 o por email escribiendo [SECURE] en la sección de "subject"
Sitio para comunicación directa en línea: https://www.cse.ca.gov/CustomerConnect/login
Números de teléfono: (805) 346-1409 o (805) 346-1408
Por favor protéjase tomando las siguientes precauciones:
SI ESTA ENFERMO, QUEDESE EN SU CASA.
Lave sus manos frecuentemente con jabón y agua por lo menos 20 segundos, especialmente si va al baño, antes de comer, después de limpiar su nariz, toser o estornudar. Si solo tiene agua fría, lávese sus manos vigorosamente y por un tiempo más prolongado.
Evite tocarse los ojos, nariz y boca.
Limpie las áreas y objetos que toca frecuentemente.
Evite saludar de mano o abrazar a otras personas.
Santa Barbara260 N San Antonio Rd Suite C
Santa Barbara, CA 93110
FAX: (805) 568-2387
[ MAP/Driving Directions ]
Santa Maria201 S. Miller Street, Suite 206
Santa Maria, CA 93454
FAX: (805) 346-7492
[ MAP/Driving Directions ]
Our mission is to serve children and their families by establishing parentage and enforcing support orders in a fair and equitable manner.
Current News and Events
In line with Governor Newsom's Stay at Home Order and in an effort to slow the spread of COVID-19, the Child Support Department HAS CLOSED the public service counters at the Santa Barbara and Santa Maria locations until further notice. Please check our Facebook and Twitter pages to stay up to date with any information regarding COVID-19 and how it relates to Child Support Services. Santa Barbara County Public Health has a dedicated page to stay informed about COVID-19. Click HERE to be redirected.
UPDATE FROM CALIFORNIA STATE OFFICE OF CHILD SUPPORT:
During this time of crisis, California Child Support Services knows that the need for financial support for your children will continue, and you may have lost wages or are worrying about missing payments.
California Child Support Services is now temporarily stopping the automatic placement of bank liens and suspension of drivers' licenses, effective on March 17, 2020. Please note there may be instances where actions were already in the process and you will need to contact the agency handling your case. Check childsupport.ca.gov for daily updates http://www.childsupport.ca.gov/covid-19-updates.
The 2020 Census is coming! Every ten years there is a nationwide count of every person living in the United States. The first census took place in 1790 and the next will be held April 1, 2020. Census results affect our voice in government, how much funding our community receives, and how our community plans for the future. We all count. For more information, click HERE to be redirected to the County's information page.
Do you know someone who needs our services but can't communicate in English or Spanish? If they contact Child Support by telephone or in person and tell us what language they speak, we can help them -- with translation assistance from our language line. Through this contracted service, we have access to 200 different languages, and we'll do our best to reach across any barriers to provide assistance in DNA testing, parent location, and/or establishing court orders for financial and medical support. And if you speak English or Spanish, our fully bilingual staff is always ready to assist you, without the need of translation. We hope to work with you to make a difference in the life of your child.
Joni Maiden, MPA
Santa Barbara County Child Support Services