Employee Assistance Program

Empathia offers you a comprehensive, voluntary and confidential Employee Assistance Program (EAP) called LifeMatters that is available to all County employees and members in their household. We are dedicated to your overall wellbeing. The program is free of cost. What can I get help on?

  • Legal or financial problems
  • Caring for an elderly parent
  • Mental health / substance abuse concerns
  • Stress management
  • Marital issues
  • Parenting and childcare concerns

The program's counseling services are available at no cost to you and your household members. Professional counselors are available both on the telephone and on an in-person basis in your local area. You can receive up to three (3) counseling sessions, per issue. If additional counseling or services are recommended, the counselor will assist you with accessing providers covered by your insurance plan.

EAP Flowchart For Members 

Empathia has a vast array of resources, monthly webinars and quarterly newsletters that are available to you and your family by going online at www.mylifematters.com . Company code is: COSB.

Download the LifeMatters® App for:

  • Quick, convenient access to LifeMatters by Empathia services
  • Immediate access to new service enhancements
  • Push Notifications
  • Sign in using the password COSB
  • LifeMatters APP flyer

Help is available 24/7, 365 days a year by telephone at (800) 367-7474