Compliance Program

Compliance Plan | Code of Conduct | HIPAA-Privacy | Compliance Hotline Flyer English | Spanish

We have maintained a solid reputation for complying with high standards for claiming, information-sharing, and ethical conduct. Your continued participation in compliance activities will ensure that we remain a model of integrity in the mental health and drug and alcohol field. An ongoing, proactive compliance program will keep all of us -- staff, contractors, clients, family members -- on course as we work together to build a healthy community.

If you have questions about claiming, HIPAA, or any ethical issues, in addition to consulting your team supervisor or program manager, you may use the Compliance Hotline as a research tool to get answers.

The Compliance Hotline also allows you to report your concerns about any area of compliance, including information-sharing, claiming, and other compliance areas. You may either contact us anonymously or identify yourself. In either case, your concerns will be taken seriously and result in appropriate follow-up.

We are grateful for all you have done to help the Department of Behavioral Wellness maintain high standards. Thank you for your participation.

There are two options for reports and suggestions:

  • By Phone: (805) 884-6855
    You will be connected to a voicemail system which is checked daily. 
    If you would like a response, please leave a phone number or other means to contact you.

  • To file a report online, please use the link below to access our seure reporting form.
    If you would like a response, please include an email address or phone number.

Any other inquiries should be directed to: Celeste Andersen, Behavioral Wellness Compliance Officer